Policies

Welcome to PinnacleDiamonds

Supplying gemstones in a wide variety of prices for all your jewelry making and crafting projects. If you are looking for a special gem for a one of a kind design, I can supply you with the gems.

 

Payment -
 

PayPal

I use PayPal as a payment processor, so I accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

Card logos

Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. I never even see your credit card number; PayPal just tells me that you've paid and I ship you your gems. I get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

Check or Money Order

You can also pay by check or money order. Personal and business checks will be held for up to 10 business days to ensure payment clears before an order is shipped.

 

Shipping -

I ship worldwide my shipping charges are as follows:

  • Free First Class Shipping in USA $0 for each additional item.
  • Everywhere else $6.00 for the first item $0 for each additional item
  • Express shipping is available upon request.
  • Express Shipping in USA................$18.00
  • International Express Shipping........$44.00

International orders ship first class no tracking or insurance.

International orders over $100 I recommend registered with tracking ($30) or Express Shipping. Please ask if you want this service I will adjust the shipping charge.

International buyers are responsible for any custom duties or fees. Please check with your local laws prior to buying.

Refunds and Exchanges -

  • Returns are excepted with in 14 days of receiving your package.
  • Please contact us with in 24 hours if you plan to return your item.
  • Refunds will be processed after item has been inspected.
  • Must be returned in unused condition.